Sending a follow-up email about an unpaid invoice can be uncomfortable, but it’s a necessary part of running a business.
You need to ensure you get paid for your hard work while maintaining positive relationships with clients.
The key is striking the right tone – firm but friendly, clear but understanding.
In this article, we’ve compiled 20 effective email samples you can adapt for your use when following up on overdue invoices.
These templates cover a range of scenarios, from gentle reminders to more assertive requests.
With these in your toolkit, you’ll be able to handle this tricky situation with professionalism and tact.
Email Samples on Past Invoice
Here’s a collection of 20 email samples you can use as a starting point when crafting your own past invoice follow-up emails:
1. Gentle Reminder
Subject: Invoice #1234 – Gentle Reminder
Hi [Name],
I hope you’re doing well. I wanted to send a quick reminder that invoice #1234, which was issued on [date], is now [number of days] past due.
I completely understand that things can sometimes slip through the cracks, especially with how busy we all are these days. If you could take a moment to review the invoice and let me know if you have any questions or concerns, I’d greatly appreciate it.
Looking forward to hearing from you soon. As always, thank you for your business!
Best regards,
[Your Name]
2. Checking In
Subject: Checking in on Invoice #1234
Hello [Name],
I hope this email finds you well. I’m reaching out to check on the status of invoice #1234, which was due on [date]. I know you’re incredibly busy, so I wanted to make sure this hadn’t gotten lost in the shuffle.
If there’s anything I can do to assist you or if you need any additional information from me, please don’t hesitate to let me know. I’m happy to help in any way I can.
Thanks for your attention to this matter. I appreciate your prompt response.
Warm regards,
[Your Name]
3. Friendly Follow-Up
Subject: Following up on Invoice #1234
Hi there [Name],
I hope you had a great weekend! I’m just following up on invoice #1234, which was due on [date]. I haven’t received confirmation of payment yet, so I wanted to ensure you received the invoice and that there weren’t any issues with it.
If you need me to resend the invoice or provide any additional details, just let me know. I’m here to help make this process as smooth as possible for you.
Thanks for your time and attention. I look forward to hearing back from you soon.
All the best,
[Your Name]
4. Gentle Nudge
Subject: Gentle Nudge – Invoice #1234
Hello [Name],
I hope you’re having a wonderful day. I’m writing to give you a gentle nudge about invoice #1234. According to my records, it’s now [number of days] past the due date of [date].
I completely understand that sometimes these things can get overlooked, especially with how hectic business can be. If you could take a moment to look over the invoice and let me know if you have any questions, I’d be most grateful.
Thank you for your attention to this matter. I appreciate your business and look forward to continuing our work together.
Kindest regards,
[Your Name]
5. Payment Reminder
Subject: Payment Reminder for Invoice #1234
Hi [Name],
I hope this email finds you well. I’m reaching out regarding invoice #1234, which was issued on [date] and was due on [date]. As of today, I haven’t received confirmation of payment.
If you’ve already sent the payment, please disregard this message and accept my thanks. If not, I’d appreciate if you could look into this matter and update me on the status of the payment.
If there’s anything I can do to assist you or if you have any questions about the invoice, please feel free to reach out. I’m here to help.
Thank you for your prompt attention to this matter.
Best wishes,
[Your Name]
6. Overdue Invoice
Subject: Overdue Invoice #1234
Hello [Name],
I hope you’re doing well. I’m writing to follow up on the status of invoice #1234, which is now [number of days] overdue. The invoice was originally sent on [date] with a due date of [date].
I understand that sometimes things can get missed, but I would greatly appreciate an update on when I can expect payment. If there are any issues with the invoice or if you need any additional information from me, please let me know.
I value our business relationship and look forward to resolving this matter soon.
Best regards,
[Your Name]
7. Checking on Invoice Status
Subject: Checking on the Status of Invoice #1234
Hi there [Name],
I hope you’re having a great week so far. I’m just checking in on the status of invoice #1234. According to my records, it was sent on [date] and was due on [date], but I haven’t received confirmation of payment yet.
I wanted to make sure you received the invoice and that there weren’t any issues with it. If you need me to resend it or provide any additional details, please let me know.
I appreciate your attention to this matter and look forward to hearing back from you soon.
All the best,
[Your Name]
8. Polite Reminder
Subject: Polite Reminder – Invoice #1234
Hello [Name],
I hope this email finds you well. I’m reaching out with a polite reminder about invoice #1234, which was due on [date]. As of today, I haven’t received confirmation of payment.
I completely understand that sometimes these things can slip through the cracks, especially with how busy we all are. If you could take a moment to review the invoice and let me know if you have any questions or concerns, I’d greatly appreciate it.
Thank you for your prompt attention to this matter. I value our business relationship and look forward to continuing our work together.
Warm regards,
[Your Name]
9. Invoice Follow-Up
Subject: Follow-Up on Invoice #1234
Hi [Name],
I hope you’re having a wonderful day. I’m following up on invoice #1234, which was issued on [date] and was due on [date]. I haven’t received confirmation of payment yet, so I wanted to check in and see if there’s anything I can do to assist.
If you need any additional information or if you have any questions about the invoice, please don’t hesitate to reach out. I’m here to help make this process as smooth as possible for you.
Thank you for your time and attention. I appreciate your business and look forward to hearing back from you soon.
Best wishes,
[Your Name]
10. Payment Status Update
Subject: Update on Payment Status for Invoice #1234
Hello [Name],
I hope this email finds you well. I’m writing to request an update on the payment status for invoice #1234, which was due on [date]. As of today, I haven’t received confirmation of payment.
If you’ve already sent the payment, please disregard this message and accept my thanks. If not, I’d appreciate if you could look into this matter and let me know when I can expect to receive payment.
If there’s anything I can do to assist you or if you have any questions about the invoice, please feel free to reach out. I’m here to help.
Thank you for your prompt attention to this matter. I value our business relationship and look forward to resolving this soon.
Best regards,
[Your Name]
11. Overdue Invoice Notice
Subject: Notice – Overdue Invoice #1234
Hi [Name],
I hope you’re doing well. I’m writing to let you know that invoice #1234 is now [number of days] overdue. The invoice was originally sent on [date] with a due date of [date].
I understand that sometimes things can get missed or delayed, but I would greatly appreciate an update on when I can expect payment. If there are any issues with the invoice or if you need any additional information from me, please let me know.
I value our business relationship and look forward to resolving this matter as soon as possible.
Best wishes,
[Your Name]
12. Invoice Status Check-In
Subject: Checking In – Invoice #1234 Status
Hello [Name],
I hope you’re having a great week. I’m just checking in on the status of invoice #1234. According to my records, it was sent on [date] and was due on [date], but I haven’t received confirmation of payment yet.
I wanted to ensure you received the invoice and that there weren’t any issues or questions about it. If you need me to resend it or provide any additional details, please don’t hesitate to ask.
I appreciate your attention to this matter and look forward to hearing back from you soon.
Warm regards,
[Your Name]
13. Gentle Payment Reminder
Subject: Gentle Reminder – Payment for Invoice #1234
Hi there [Name],
I hope this email finds you well. I’m reaching out with a gentle reminder about payment for invoice #1234, which was due on [date]. As of today, I haven’t received confirmation of payment.
I completely understand that sometimes these things can slip through the cracks, especially with how busy we all are. If you could take a moment to review the invoice and let me know if you have any questions or concerns, I’d be most grateful.
Thank you for your prompt attention to this matter. I value our business relationship and look forward to continuing our work together.
Best regards,
[Your Name]
14. Invoice Payment Follow-Up
Subject: Follow-Up – Payment for Invoice #1234
Hello [Name],
I hope you’re having a wonderful day. I’m following up on payment for invoice #1234, which was issued on [date] and was due on [date]. I haven’t received confirmation of payment yet, so I wanted to check in and see if there’s anything I can do to assist.
If you need any additional information or if you have any questions about the invoice, please feel free to reach out. I’m here to help make this process as smooth as possible for you.
Thank you for your time and attention. I appreciate your business and look forward to hearing back from you soon.
Kindest regards,
[Your Name]
15. Payment Status Request
Subject: Request for Payment Status – Invoice #1234
Hi [Name],
I hope this email finds you well. I’m writing to request an update on the payment status for invoice #1234, which was due on [date]. As of today, I haven’t received confirmation of payment.
If you’ve already sent the payment, please disregard this message and accept my thanks. If not, I’d appreciate if you could look into this matter and let me know when I can expect to receive payment.
If there’s anything I can do to assist you or if you have any questions about the invoice, please don’t hesitate to ask. I’m here to help.
Thank you for your prompt attention to this matter. I value our business relationship and look forward to resolving this soon.
Best wishes,
[Your Name]
16. Overdue Invoice Reminder
Subject: Reminder – Overdue Invoice #1234
Hello [Name],
I hope you’re doing well. I’m writing to remind you that invoice #1234 is now [number of days] overdue. The invoice was originally sent on [date] with a due date of [date].
I understand that sometimes things can get overlooked or delayed, but I would greatly appreciate an update on when I can expect payment. If there are any issues with the invoice or if you need any additional information from me, please let me know.
I value our business relationship and look forward to resolving this matter as quickly as possible.
Warm regards,
[Your Name]
17. Invoice Status Inquiry
Subject: Inquiry – Invoice #1234 Status
Hi there [Name],
I hope you’re having a great day. I’m just inquiring about the status of invoice #1234. According to my records, it was sent on [date] and was due on [date], but I haven’t received confirmation of payment yet.
I wanted to make sure you received the invoice and that there weren’t any problems or questions about it. If you need me to resend it or provide any further details, please let me know.
I appreciate your attention to this matter and look forward to hearing back from you soon.
Best regards,
[Your Name]
18. Friendly Payment Reminder
Subject: Friendly Reminder – Payment for Invoice #1234
Hello [Name],
I hope this email finds you well. I’m reaching out with a friendly reminder about payment for invoice #1234, which was due on [date]. As of today, I haven’t received confirmation of payment.
I understand that sometimes these things can get overlooked, especially with how hectic things can get. If you could take a moment to review the invoice and let me know if you have any questions or concerns, I’d appreciate it.
Thank you for your prompt attention to this matter. I value our business relationship and look forward to continuing our work together.
All the best,
[Your Name]
19. Invoice Payment Check-In
Subject: Check-In – Payment for Invoice #1234
Hi [Name],
I hope you’re having a fantastic day. I’m just checking in on payment for invoice #1234, which was issued on [date] and was due on [date]. I haven’t received confirmation of payment yet, so I wanted to touch base and see if there’s anything I can do to help.
If you need any additional information or if you have any questions about the invoice, please don’t hesitate to reach out. I’m here to assist in any way I can.
Thank you for your time and attention. I appreciate your business and look forward to hearing back from you soon.
Warm regards,
[Your Name]
20. Payment Status Update Request
Subject: Update Request – Payment Status for Invoice #1234
Hello [Name],
I hope this email finds you well. I’m writing to request an update on the payment status for invoice #1234, which was due on [date]. As of today, I haven’t received confirmation of payment.
If you’ve already sent the payment, please disregard this message and accept my thanks. If not, I’d appreciate if you could look into this matter and let me know when I can expect to receive payment.
If there’s anything I can do to help or if you have any questions about the invoice, please feel free to ask. I’m here to assist.
Thank you for your prompt attention to this matter. I value our business relationship and look forward to resolving this soon.
Best wishes,
[Your Name]
Wrapping Up These Email Samples
Following up on unpaid invoices is a necessary part of running a successful business, but it doesn’t have to be uncomfortable.
By using the right language and tone in your email, you can maintain positive client relationships while ensuring you get paid for your work.
The email samples in this article provide a solid starting point for crafting your follow-up messages.
Remember to be clear and direct about what you need, but always maintain a friendly and professional tone.
With a bit of tact and these templates in your toolbox, you’ll be able to handle overdue invoices with confidence and ease.