Author: Randy Rothgarn

The moment has arrived – you open your email to find a message from your supervisor or HR department, informing you of a well-deserved promotion. This is a pivotal …

Imagine you’re a hiring manager who’s just offered a prime position to a candidate you believe is perfect for the role. But unexpectedly, they decline the offer. This situation, …

You’ve cleared the first hurdle in the job application process and have just received an invitation for a second interview. This is a pivotal moment – a chance to …

Imagine you’re a high school athlete, and your inbox lights up with an email from a college coach interested in your athletic prowess. This moment could be a turning …

In the healthcare profession, patient satisfaction is paramount. But sometimes, despite best efforts, patients may express dissatisfaction or concerns. How healthcare professionals respond to these complaints is crucial, not …

You’ve just received a status update email about a project, a client’s account, or a team task. Your response is not only an acknowledgment but also a reflection of …

Finding the perfect apartment can feel like searching for a needle in a haystack. You’ve scrolled through countless listings, and finally, one catches your eye. It’s in your preferred …

Imagine you’ve just sent out a proposal or a quote, and you’re feeling confident about the value you’re offering. But then, an email pops up in your inbox with …

Picture this: You’re at your desk, going through your usual workday routine, when an email from an auditor lands in your inbox. It’s requesting specific information or clarification on …

Handling rude emails can be a challenge, especially in a professional setting. It’s essential to respond in a manner that maintains your professionalism while addressing the issue at hand. …